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PearlHouse Help Center
Frequently asked questions
Orders & Shipping
Payments
Returns & Refunds
Product Condition
General
How long does it take to process my order?
Orders are typically processed within 1–3 business days before shipping.
Do you offer order tracking?
Yes. Once your order ships, you’ll receive a tracking number by email.
Can I cancel or change my order?
Orders can be changed or canceled before they ship, which is 1-3 days after purchasing. Please contact us as soon as possible.
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